Branch Manager

Location: Cardiff, CF23 9AE

Salary: £30,000-£32,000 basic + £2,000+ commission

Hours: 40 hours per week | Rotad shifts between Monday to Friday (07:0019:15), Saturday (08:5518:15) & Sunday (09:5516:15)

If youre a natural leader with a talent for team management and a passion for delivering exceptional customer experiences, we want to hear from you! Join Storage Giant as a Branch Manager at our thriving Cardiff branch.

This is an exciting opportunity to be part of one of the UKs leading private self-storage providers an established fast-growing company with a strong presence across South Wales and the Midlands, and ambitious plans for continued expansion.

Whats In It for You:

• Work-life balance
• 28 days holiday (inclusive of bank holidays)
• Free on-site parking
• Quarterly achievable commission
• Recognition programs
• £250 reward for employee referrals
• Employee discounts for friends and family

What Youll Be Doing:

• Coaching, leading, and motivating your team to deliver exceptional customer service and achieve sales and financial targets
• Reviewing performance data to identify areas for improvement and resolve issues
• Winning new business, upselling, and managing existing accounts
• Ensuring smooth branch operations, including cleanliness, store presentation, key holder, and alarm responsibilities
• Overseeing the letting of storage rooms and office space, merchandise sales, and following up on customer enquiries
• Processing card and BACS payments, and supporting credit control

What Were Looking For:

• Minimum 2 years of experience in customer facing sales, retail or hospitality environment
• Minimum 2 years of management experience
• Computer literate Microsoft Suite
• Flexible/available to work scheduled hours including weekends
• Hold a full driving licence and have access to own vehicle (preferred)

All applicants must have the legal right to work in the UK.

Please note: Storage Giant does not offer visa sponsorship at this time.

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